Shipping Policy

At Lyra Kitchen, we aim to provide clear and reliable shipping information so you know what to expect when placing an order.

Order Processing (Handling Time)

All orders are processed within 1–2 business days after the payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day. You will receive an order confirmation email after placing your order.

Shipping Time

Once your order has been processed, delivery typically takes 5–7 business days, depending on your location and the local carrier service.

Estimated Delivery Time
Handling time: 1–2 business days
Shipping time: 5–7 business days
Total estimated delivery: 6–9 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high shipping volume periods.

Shipping Locations

We currently ship within the United States only, including Hawaii and Alaska.

Shipping Costs

We offer free shipping on all orders. No minimum purchase is required.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information. Tracking updates are provided by the shipping carrier. You can track your order by visiting the Track Your Order section on our website.

Incorrect Address or Delivery Issues

Please ensure your shipping address is accurate at checkout. Lyra Kitchen is not responsible for delivery delays or issues caused by incorrect or incomplete address information provided by the customer. If your order appears delayed or you have not received tracking updates, please contact our support team for assistance.

Order Cancellation or Modifications

If you need to cancel or modify an order, please contact us as soon as possible at hello@lyrakitchen.com. Orders can be canceled before they are shipped for a full refund. Once an order has been shipped, it cannot be canceled or modified and must be returned according to our Return and Refund policy. We ship orders within 1–2 business days, so it is best to contact us as soon as possible if you wish to cancel or modify your order.

Questions About Shipping?

If you have any questions about shipping or delivery, please contact us:

Trade name: Lyra Kitchen
Phone number: 928 882 0614
Email: hello@lyrakitchen.com
Physical address: 541 Maple St, West Sacramento, CA 95691, United States